Your diesel heater throws a code at 2am. Your fan won't close. Your inverter beeps three times and goes quiet. Somewhere there's a manual that explains every one of those, and the question is whether anyone can find it before morning.
Grover's answer has always been to go get the manuals first. Every rig assistant in the app answers from documents, not guesses, and the library behind it is bigger than most people realize.
The Public Layer: We Go Get It
If a manufacturer publishes it, it's fair game. Owner's manuals, install sheets, spec PDFs, troubleshooting charts, how-to videos. We collect them, clean them up, and put them where your assistant can search them.
That shelf is already well stocked. MaxxAir fans, Victron Energy systems, Espar heaters (gas and diesel), Nomadic air conditioning, EcoFlow, Velit, Aquahot, Xantrex, Renogy, Rixen's, Agile Offroad, Carefree awnings, Autoterm, and more. Builders attach these libraries to their own assistants, and owners on iOS can search the whole thing from the Glovebox and add what matches their rig. Here's how the Glovebox search works.
Can't find a brand? The Glovebox has a Request a document button, and it goes to a real queue.
The Part Nobody Publishes
Here's the catch with public manuals. They tell you what the part is supposed to do. They rarely tell you what actually goes wrong.
That knowledge lives somewhere else. It's in the support inbox, the call notes, the tech who has installed the same kit two hundred times and knows which step everyone skips. It's in the fitment question that gets asked every single week and never makes it into a PDF. Think of it as the dark matter of the van world. Most of what a company knows, and almost none of it is on the internet.
We can't scrape that. It only comes in when a brand decides to work with us.
What a Partner Looks Like: Van Compass
Van Compass, the suspension and armor company behind a lot of lifted Sprinters, Transits, and ProMasters, is the newest. Their public library in Grover is fully rebuilt: over a hundred installation guides, two dozen how-to videos, their shock settings guide, and a product selection and fitment guide plus a support policy and FAQ reference, both updated this September. Every source is processed and searchable, and dozens of builder assistants already reach it.
Partnership adds a second layer on top. Van Compass keeps a private knowledge base for its own assistant, the internal material that helps them answer their customers well. That stays theirs. The public library is what every builder and owner can add, and it gets better because the people who make the parts are the ones keeping it current.
That's the trade, and it's a good one for everybody. Owners get answers from the source. Builders get a supplier library they don't have to maintain. The brand gets its own knowledge in front of every rig that runs its parts.
Running Van Compass parts yourself? Here's how to add their library to your Glovebox.
Who's Next
The public layer keeps growing either way. The partnered layer grows one brand at a time, and we'd rather pick the next one based on what's actually in your rigs than guess.
If you own a rig: tell us the gear you wish came with someone to call. Reply to any Joyride Journal email, or tap Request a document in the Glovebox. If you make the gear: here's what working with Grover looks like. If you build vans: start here.
Ask the Library Something
Open the Glovebox, search the brand on your heater, your fan, or your suspension, and add what matches your rig.